Cru Wine Online is a multimedia journey through wine using live tastings, video segments, audio specials, trivia and other wine related education material. Through subscription and individual purchase of some services users can view, download, listen and play.
Below is a general description concerning the operation of our subscription service:
You can find the specific details regarding your membership with Cru Wine Online at anytime by clicking on the "MyCru" link, located at the top of the pages of the Cru Wine Online Website.
We reserve the right to terminate your account for any or no reason.
Availability and Time Limits: The number of streaming media content you may view or download monthly is 12 Cru Wine Radio shows and 12 Cru LIVE Tastings. In addition, Cru Wine TV – Magnums are available for viewing for the duration of 24 hours after purchase. To view the details of your specific membership, click the "Membership Terms and Details" link on the "MyCru" page.
Start Time: The time it takes to begin streaming media instantly will vary based on a number of factors, including your available bandwidth at the time, the download you have selected and your computer or device system configuration. In addition, you must be connected to the Internet throughout the viewing experience.
System Requirements and Device Limitations: To enjoy streaming media content via your personal computer, your equipment must satisfy certain system requirements. Click here (brings them down to System Requirements below) to view the various system requirements.
Geographic Limitation: END USER LICENSE AGREEMENTS: BY USING OUR STREAMING MEDIA FUNCTIONALITY, YOU ACKNOWLEDGE AND AGREE (1) TO THE CRU WINE SPECIALISTS AND THIRD-PARTY SOFTWARE END USER LICENSE AGREEMENTS FOUND HERE (end user license agreeement) AS SUCH MAY BE AMENDED OR ADDED TO FROM TIME TO TIME AND (2) TO RECEIVE, WITHOUT FURTHER NOTICE OR PROMPTING, UPDATED VERSIONS OF THE CRU WINE SPECIALISTS AND THIRD-PARTY SOFTWARE. IF YOU DO NOT ACCEPT THE FOREGOING TERMS, DO NOT USE OUR STREAMING MEDIA FUNCTIONALITY.
We reserve, in our sole and absolute discretion, the right to withdraw the streaming media functionality entirely from the Cru Wine Online service or to limit, condition, terminate, charge for or otherwise modify your use of the streaming media functionality at anytime without notice; provided however, we will give you notice before we institute any additional charges for the streaming media functionality.
In response to requests from content providers, or due to technical limitations, or for any reason in our sole and absolute discretion, and without prior notice to you, some or all streaming media and downloads may not be viewed, or may cease being viewable, through the streaming media functionality on some or all personal computers.
To create a new Profile, the member who created the first Cru Wine Online account and whose Payment Method is charged, known as the Account Owner, must click on the "My Cru" link and click on "Add Profile."
The Account Owner has access and control over the Profile, including all of the information provided and features selected. The Account Owner's control over Profiles is exercised through use of the Account Owner's password and therefore to maintain exclusive control, the Account Owner should not reveal the password to anyone.
You may address any concerns or questions regarding the information collected to Cru Wine Online’s General Counsel at 919 West Saint Germain, in Saint Cloud Minnesota, 56301.
We reserve the right to modify the Profiles feature at any time without notice.
In order to provide you with ease of access to your account, Cru Wine Online will place a cookie (a small text file) on any computer from which you access the Cru Wine Online website. When you revisit the Cru Wine Online Website, this cookie will enable us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.
You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. If you disclose your password to anyone or share your account with other people, you take full responsibility for their actions. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the Cru Wine Online website.
If you find that you're a victim of identity theft and it involves a Cru Wine Online account, you should notify customer service. Then, you should report this instance to all your card issuers, as well as your local law enforcement agency. Cru Wine Online reserves the right to place any account on hold anytime with or without notification to the member in order to protect itself and its partners from what it believes to be fraudulent activity. Cru Wine Online is not obligated to credit or discount a membership for holds placed on the account by either a representative of Cru Wine Online or by the automated processes of Cru Wine Online.
System Requirements - link to from above.
To stream media, you'll need a computer that meets the following minimum requirements:
THE CRU WINE ONLINE SERVICE, INCLUDING ALL FEATURES, AND FUNCTALITIES ASSOCIATED THEREWITH, THE WEBSITE AND ITS CONTENTS, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND AND WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE CRU WINE ONLINE SERVICE, THE WEBSITE AND ITS CONTENTS. CRU WINE ONLINE DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE CRU WINE ONLINE SERVICE, INCLUDING STREAMING MEDIA AND DOWNLOADS, WILL BE UNINTERRUPTED OR ERROR-FREE, AND YOU AGREE THAT CRU WINE ONLINE MAY ELIMINATE OR OTHERWISE MODIFY ANY OR ALL ASPECTS OF THE CRU WINE ONLINE SERVICE, INCLUDING OUR STREAMING MEDIA FUNCTIONALITY OR ANY OTHER ASPECTS OF THE CRU WINE ONLINE SERVICE AT ANY TIME, WITHOUT COMPENSATION OR NOTICE TO YOU. CRU WINE ONLINE SPECIFICALLY DISCLAIMS LIABILITY FOR THE USE OF APPLICATIONS AS DEFINED IN THE APPLICATIONS SECTION ABOVE. Without limiting the foregoing, we assume no liability or responsibility for any of the following: (i) content contained on or with downloads or streaming media from the Cru Wine Online services (ii) errors or omissions in the content delivered by the Cru Wine Online service or on the Cru Wine Online website; (iii) recommendations or advice of Customer Service; (iv) any failure or interruption in the availability of the Cru Wine Online service and/or website, including availability of our streaming media functionality; (v) delivery and or display of any content contained on the Cru Wine Online website or through the Cru Wine Online service, including any content delivery via our streaming media functionality; and (vi) any losses or damages arising from the use of the content provided on the Cru Wine Online website or the Cru Wine Online service itself, including any losses or damages arising from streaming media and/or downloading of related software, downloading and/or use of any other software. TO THE EXTENT ALLOWABLE BY LAW, WE AND OUR LICENSORS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, FOR EXAMPLE, WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current. We do not make any representations with respect to the content from the Cru Wine Online service or the descriptions of any download content contained on our website. We do not represent or guarantee that your use of the Cru Wine Online service and website will be free from interruption, loss, corruption, attack, viruses, interference, hacking, or other security intrusion and we disclaim any liability with respect thereto. No oral or written information or advice given by us or our authorized representative shall create a warranty or otherwise constitute a representation binding upon Cru Wine Online or its affiliated parties.
In no event shall Cru Wine Specialists, Inc., its shareholders, directors, officers, or employees be liable (jointly or severally) to you for personal injury or any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, business interruption or any other commercial damages or loss, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of the Cru Wine Online website, its contents or the Cru Wine Online service. In no event shall our total liability to you for all damages for losses arising from the use or inability to use our website, its contents or the Cru Wine Online service, features or functionalities associated therewith (other than as may be required by applicable law in cases involving personal injury) exceed the amount of one month's membership fee on your membership plan. The foregoing limitations will apply even if the above stated remedy fails of its essential purpose. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law.
We distribute downloads and streaming media entertainment and we reserve the right to display and promote the media entertainment or other information on our website to you in any manner we choose in our sole and absolute discretion. In addition, the Cru Wine Online website allows you and other third parties to post reviews or comments concerning the entertainment distributed by us. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties on the Cru Wine Online website are those of the respective authors or producers and not of Cru Wine Specialists, Inc., or its shareholders, directors, officers, or employees. Under no circumstances shall Cru Wine Specialists, Inc., or its shareholders, directors, officers, directors, or employees be held liable for any loss or damage caused by your reliance on information obtained through the Cru Wine Online website. It is your responsibility to evaluate the information, opinion, advice, or other content available through the Cru Wine Online website.
Cru Wine Specialists, Inc., is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to Cru Wine Online ("Feedback"), including responses to questionnaires or through postings to the Cru Wine Online website, without further compensation, acknowledgment or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Cru Wine Online website or other websites. Furthermore, by posting any Feedback on our site, submitting Feedback to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, royalty-free irrevocable license and right to display, use, reproduce or modify the Feedback submitted in any media, software or technology of any kind now existing or developed in the future.
Please note Cru Wine Online does not accept unsolicited materials or ideas for use or publication, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to Cru Wine Online. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against Cru Wine Online and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent.
From time to time, we test various aspects of our service, including service levels, plans, promotions, features, streaming media, download availability, delivery, and pricing, and we reserve the right to include you in or exclude you from these tests without notice.
By using the Cru Wine Online service, you consent to receiving electronic communications from Cru Wine Online. These communications will include notices about your account (e.g., shipping and receiving e-mails and other transactional information) and information concerning or related to our service, such as featured wines or other entertainment information or offerings. These communications are part of your relationship with Cru Wine Online and you receive them as part of the Cru Wine Online membership. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
If you need assistance with your account, you may find answers on the Cru Wine FAQ's, where you will find the answers to many frequently asked questions and information on reaching a live Customer Service Representative. Email email@example.com.
By accessing the Cru Wine Online website, you agree to use the Cru Wine Online service, including all downloads and streaming media functionalities associated therewith, the Website and its content in accordance with all applicable laws, rules and regulations. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Cru Wine Online website. You also agree not to interfere with the servers or networks connected to the Cru Wine Online website or to violate any of the procedures, policies or regulations of networks connected to the Cru Wine Online website. You also agree not to impersonate any other person while using the Cru Wine Online website, conduct yourself in a vulgar or offensive manner while using our service, or use the Cru Wine Online website for any unlawful purpose.
We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever.
It is the policy of Cru Wine Online to respect the intellectual property rights of others. Cru Wine Online does not promote, foster or condone the copying of downloads, streaming media any other infringing activity. If you believe your work has been copied in a way that constitutes copyright infringement, are aware of any infringing material on the Cru Wine Online website, or know of someone who is making unauthorized use of the content of the Cru Wine Online website, please notify us at the address specified below of your concern by submitting a signed written notice and containing the following:
(i) A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest;
(ii) Identification of the copyrighted work claimed to have been infringed;
(iii) Identification of the material on the Cru Wine Online website that is claimed to be infringing, and information reasonably sufficient to permit us to locate the material;
(iv) Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and, if available, your e-mail address;
(v) A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
(vi) A statement that the above information is accurate, and under penalty of perjury, that you are, or are authorized to act on behalf of, the owner of the copyright that is allegedly infringed.
Our copyright notice email address is firstname.lastname@example.org. Please note, however, that in order for your notice to us to be effective under the Digital Millennium Copyright Act, your notice must be in writing and contain the elements described above. We will not be able to respond to any customer service or other issues through this email address. For queries that are not related to copyright matters, please see other ways to contact us.
Counter-Notification: If you are the owner or a person authorized to act on behalf of the owner of the material, which was removed from our website or disabled after we received a copyright infringement notice, and you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material, you may ask that the material be restored by sending us a counter-notification. Section 512(g) of the Copyright Act requires that your counter-notification include all of the following:
(i) Your physical signature.
(ii) Identification of the material that had been removed or disabled and the specific URLs where the material appeared before it was removed or disabled.
(iii) A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
(iv) Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located and that you will accept service of process from the person who provided the copyright infringement notification or an agent of such person.
Please note that under Section 512(f) of the Copyright Act, any person who knowingly materially misrepresents that material was removed or disabled by mistake or misidentification may be subject to liability.
Once we have received your counter-notification, we will forward it in its entirety to the party who submitted the original claim of copyright infringement. The party who submitted the original claim must then notify us with ten days that he or she has filed an action seeking a court order to restrain you from engaging in infringing activity relating to the material, which was the subject of the original claim of copyright infringement. If we receive notice of such an action, we will not restore the material. If we do not receive such notification, we will replace the removed material and cease disabling access to it. Cru Wine Online shall have the right to terminate the account of any member who posts infringing material.
Cru Wine Specialists, Inc.
Attn: General Counsel
113 Fifth Ave. S, Suite 204
St. Cloud, MN 56301
Or fax to:
320-257-8952, Subject: General Counsel
Last Updated: 25 May 2010